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Have questions about PromoPack? Need a demo? Want to discuss enterprise solutions? We're here to help you transform your promotional content process.
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Contact Information
Visit Us
123 Pharma Plaza
Cambridge, MA 02139
United States
Live Chat
Available 24/7 for urgent support
Frequently Asked Questions
Quick answers to common questions
How quickly can I get started with PromoPack?
You can start using PromoPack immediately with our free demo. For full access, setup typically takes 1-2 business days including account configuration and training.
Do you offer enterprise solutions?
Yes! We provide custom enterprise solutions including SSO integration, advanced security features, dedicated support, and volume pricing. Contact our sales team to discuss your specific requirements.
Is PromoPack HIPAA compliant?
Yes, PromoPack is fully HIPAA compliant and designed specifically for handling sensitive healthcare data. We use enterprise-grade encryption and security measures to protect your information.
What kind of support do you provide?
We offer 24/7 technical support, comprehensive documentation, video tutorials, and dedicated customer success managers for enterprise clients. Our support team includes former pharma regulatory experts.